Deer Hollow Recovery & Wellness Centers

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Deer Hollow Recovery & Wellness Centers

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By The Fix staff 05/22/18

Alumni praise this Utah facility for its attentive staff and multiple treatment modalities, including specific programs for addressing trauma and mental health issues.

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Deer Hollow Recovery  Lakeside House
Deer Hollow Recovery - Lakeside House
Location : Draper, UT and Brighton, UT
Phone : 385-444-2001
Price : $18,000/month Residential; $3,000/month Outpatient
Overall :
Accommodations :
Treatment :
Food :
Insurance : Yes
Detox : Yes

Flanked by mountains, meadows and many miles of cottonwood trees in northern Utah, Deer Hollow’s two residential treatment centers (Pioneer House and Lakeside House) aim to be as serene as their surroundings. Deer Hollow provides a comprehensive recovery program that treats both the mind and the body—one that teaches shame resiliency skills, stress management techniques and self-compassion strategies, in addition to such unique systems as Mind Body Bridging (MBB). Both residential centers are co-ed, offering comfortable home-like environments, on-site professional and nursing staff, and outdoor gathering spaces. Additionally, Deer Hollow runs fully-furnished recovery residences (one for men and one for women) to help patients successfully transition back to daily life outside of treatment, as well as offering an Intensive Outpatient Program (IOP).

According to alumni, while Deer Hollow’s clientele boasts a wide range of ages (anywhere from 25 to 60), personalities and backgrounds, the residents were very supportive of one another and committed to long-term sobriety. “I was with an amazing group of people that were from all over the country,” one alumnus commented, while another former resident observed that “everyone got to heal from an underlying issue that caused their addiction.” Multiple residents mentioned the accepting and close-knit group. “Everybody was real cool with my sexual orientation and we all got along.” Residents remained at Deer Hollow for various lengths of time, seeking inpatient treatment for as long as 90 days before transitioning to outpatient care. “I had tried treatment numerous times with no success,” one person admitted. “When I found Deer Hollow, it was fate. I finally found somewhere that made me believe recovery was possible for me.” Alumni we surveyed reported seeking treatment at Deer Hollow for a variety of reasons including drug abuse, alcoholism, childhood trauma and PTSD, among others.

The food options at Deer Hollow’s facilities were generally rated favorably. Residents praised the quality of meals, describing the chef-prepared food as “fresh,” “gourmet,” “amazing” and “top shelf.” One said “I eat very healthy and the food exceeded my expectations,” while another noted that they “learned how to eat healthy” thanks to the menu items. Favorites listed were “the home made jalapeño cheeseburger and fries night” and “chicken marsala” while tilapia and spaghetti received lower marks. Several others added they had dietary restrictions or eating disorder issues that Deer Hollow accommodated. Snacks and coffee were “always readily available,” too.

Deer Hollow’s facilities received high praise, with residents living in private rooms or sharing with a roommate. “I was able to have my own bedroom for about 45 days and then had to share with one more roommate for the next 45 days,” said one alumnus. Daily chores are required at Deer Hollow, which “helped the younger people learn responsibilities” as well as “keep us accountable.” As one alum recalled, “We were all supposed to clean up after ourselves at any given time. But we also had hired help to make sure our living experience was neat and tidy.” Between group therapy, individual sessions and various other meetings, day-to-day life was anything but dull or tedious for the residents. In fact, many of them commented that they enjoyed their full schedules. “The daily life was always interesting and new. I never got bored with the same old stuff,” said one former client. Others said that Deer Hollow struck a good balance between work and downtime: “Every day was highly structured in order to not let us get bored or create drama. They also gave us free time to relax and digest all the new material.” If anyone was feeling overwhelmed or anxious, “we were able to go into the sensory room or bio sound.”

Many of Deer Hollow’s former residents praised the staff for being “very kind,” “patient” and “honest and fair with everyone”—especially when it came to enforcing the rules. “Loving” is another common description for the staff. “They held you accountable and taught you how to grow from each experience,” one person recalled. Others observed the same thing about staff members, acknowledging their kind yet firm approach to infractions and difficult situations: “They help you see the dangers of your decisions and hold you accountable but with patience and love.” And “Staff was not afraid to confront me but they never shamed me like my parents always do.” Another observed that the staff was “very hands-on” and that “they only want to help you help yourself, so if you are not ready for help, then [Deer Hollow] is not the right place for you.”

Deer Hollow’s Lakeside House provides a full-service gym, a sensory/bio-sound room, and a 22-seat theater. Overall, alumni were impressed with the number of amenities and off-site activities offered between the two centers, including yoga, hiking, bowling, fishing, golfing, rock climbing, ceramics and many others. Several residents singled out Deer Hollow’s mindfulness activities as a particular favorite. As one person responded: “We had access to too many activities to list here. If we wanted to do something new, we could do it so long as the clinical team approves it.” Privileges such as phone, internet, and TV were available “once we earned the right and trust to do so.” “We always had to get our priorities done first but then were granted basic freedoms.” Everyone was able to keep in touch with family: “I used the phone daily to talk to my kids and wife,” one alum said. Another agreed: “ I was able to call my kids quite frequently.”

Alumni who took our survey rated the medical care at Deer Hollow very highly. Doctors were described as “extremely knowledgeable” and “very attentive” by former residents. “I found out in treatment that I had a life-changing disease and the way they handled it made all the difference,” one person said. “The doctors were great at Deer Hollow and always available. They have every type of medical assistance imaginable,” another added. Non-medical treatment was highly rated as well, with virtually all of Deer Hollow’s programs getting individually called out by respondents. “I loved the holistic approach; it personally is what I connected to. It was cool to see others take to the 12 steps. I really liked that we all had different options,” a resident said, underscoring the fact that Deer Hollow doesn’t take a one-size-fits-all approach to recovery. Several people said they “loved” the many alternative therapies offered, such as psychodrama, Eye Movement Desensitization and Reprocessing (EMDR) and trauma-informed care. Additionally, residents said Deer Hollow doesn’t emphasize religion and, instead, promotes spirituality.

Overall, former residents rated their time at Deer Hollow as “excellent.” What’s more is that the majority of our survey’s respondents said they had maintained sobriety since leaving treatment; the few that relapsed credited Deer Hollow for helping them make it back quickly, saying that “they were there to support me and helped me get back on track.” One person attributed their post-treatment sobriety to Deer Hollow’s “amazing aftercare program,” with online video therapy sessions. Several others expressed gratitude for this program after having tried others, which “were nothing in comparison to Deer Hollow.” But perhaps the most profound comment about Deer Hollow is the simplest one: “This program truly saved my life.”

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