Will My Insurance Pay for Rehab?
The Fix's unique Rehab Reviews page answers a difficult and important question: Where can you go to learn about what it's really like at the rehab center you are considering for yourself or a loved one?
To create our reviews, we invite selected centers to solicit former clients to complete a detailed, 20-question survey. The Fix requires at least five completed surveys before a review is generated. The surveys include questions about accommodations, meals, residents, staff, activities, and more. Alumni respond anonymously and confidentially, and reviews are written based on their responses and follow-up questions where applicable. We may occasionally reach out to alumni by phone or email if we have questions about their surveys or need more information.
The resulting review is highly detailed, delving not only into the intricacies of daily life, but also into the specific types of treatment offered.
For each of the above metrics - accommodations, food, and treatment - we then rate each center on a five-star scale, based on the alumni's chosen star ratings and comments. The overall rating for the particular center being reviewed is created based on the three component star ratings, client comments, and other information obtained through the survey process. We may also consult other publicly available information when evaluating each center and creating the review.
The quality and type of treatment available for substance addiction is a matter of public concern. Therefore, it is our policy that we will not remove reviews at the request of the subject of the review.
The Fix is not responsible for the content posted by third parties.